Privacy Policy

Overview

ClipStitchr("we," "us," or "our") operates the website located at https://clipstitchr.com. This Privacy Policy explains what we collect, how uploads are handled, and the choices you have.

Media Processing and Storage

ClipStitchr processes uploaded videos and photos in your browser when normalizing, previewing, stitching, or preparing media. Saved media files are stored in Cloudflare R2, and related metadata such as names, tags, trim ranges, and object references is stored in Convex.

Your browser may cache generated poster and thumbnail preview images to make library pages load faster. Clearing browser or site data removes that local preview cache.

Music you upload is saved to the shared music pool so other ClipStitchr users can find and use it in their own clips, swipes, and stitches. Do not upload music if you do not want it shared.

You can delete clips, photos, and stitches in the dashboard. Those actions remove the saved record and associated media objects for your account.

Information We Collect

Information You Provide

If you choose to contact us or submit information through our website, you may voluntarily provide information such as:

• Your name and email address
• Feedback, questions, or other messages

Information Collected Automatically

When you visit our website, standard hosting logs may record:

• IP address
• Browser type and operating system
• Pages visited and time spent
• Referring URL

If you allow optional cookies, we may also remember a random visitor ID, your session, the page you landed on, where you came from, campaign links, ad click IDs, and events such as waitlist sign-ups, uploads, exports, AI generation requests, or future purchases.

If analytics cookies are on, we use PostHog to understand how people move through the landing pages and dashboard. When you are signed in, PostHog may receive your account ID, email, and name so we can connect activity to the right account and support the product better.

If marketing cookies are on, we may also send TikTok a hashed version of your email or account ID when you join the waitlist or sign in. Hashing means TikTok does not receive the plain email or ID from us.

We use this to understand what is working and improve the site. We do not use optional cookie data unless you allow it.

How We Use Your Information

We use the information we collect to:

• Run video normalization and stitching workflows
• Improve our website content and user experience
• Respond to your inquiries or feedback
• Understand how people use the site
• See which pages and ads are working

Information Sharing

We do not sell, rent, or trade your personal information. We may share non-video website data only in the following circumstances:

• Service providers: Third-party tools (e.g., hosting, analytics) that help us operate the website, bound by their own privacy policies.
• Ad tools: If you allow marketing cookies, we may share website events with TikTok so we can see whether our ads are working.
• Legal requirements: If required by law, regulation, or valid legal process.

Cookies

Clerk authentication uses essential cookies and storage to keep you signed in. Hosting or framework infrastructure may use essential storage for basic functionality.

ClipStitchr also uses a required cookie to remember your cookie choice. Required cookies cannot be turned off because they keep sign-in, security, and the site itself working.

If you allow optional cookies, we use them to understand visits, remember where visitors came from, measure sign-ups or future purchases, and see which dashboard features people use most. If you allow marketing cookies, we may load the TikTok Pixel and send server-side TikTok events to help measure ads. TikTok may receive hashed contact or account details for matching when marketing cookies are on.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of any future communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy, you can reach us through the contact information provided on our website.